privacy policy

At Freetrick Online, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information provided by our clients and users when interacting with our website and services.

By using our website and services, you agree to the collection and use of your information in accordance with this policy. Please take a moment to read through it to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you contact us through our website, subscribe to our newsletter, or request a quote, we may collect your name, email address, company name, phone number, and any other details you provide.
  • Non-Personal Information: We may collect non-personal information about how you use our website, such as your IP address, browser type, operating system, and the pages you visit. This information is used for analyzing website traffic and improving the user experience.
  • Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to collect information about your browsing activities on our site. These cookies help us analyze trends, track users’ movement around the site, and gather demographic information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver our game development, design, and related services to you, and to communicate with you about your project and any updates.
  • To Improve Our Website and Services: To analyze usage patterns, troubleshoot issues, and enhance the functionality of our website.
  • To Respond to Inquiries: To respond to your questions or requests for information, support, or a project estimate.
  • For Marketing and Communication: We may use your contact information to send you newsletters, promotional offers, or updates about our services, but you will have the option to opt-out of receiving such communications.
  • To Comply with Legal Requirements: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers only when necessary to fulfill our services. For example, we may share information with hosting providers, payment processors, or email service providers to complete transactions or provide services.

In certain circumstances, we may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).

5. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Freetrick Online. We are not responsible for the privacy practices of these third-party sites. We recommend that you review the privacy policies of any third-party websites you visit.

6. Your Rights and Choices

You have the right to:

  • Access: You can request a copy of the personal information we hold about you.
  • Correct: If you believe any information we hold about you is inaccurate or incomplete, you may request that we correct it.
  • Delete: You have the right to request the deletion of your personal data, subject to certain conditions (e.g., if we need to keep it for legal reasons).
  • Withdraw Consent: If you have provided consent for certain data processing activities, you may withdraw that consent at any time.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in the emails we send, or by contacting us directly.

To exercise these rights, please contact us at [Your Contact Information].

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights related to your personal information, please contact us at: